Data protection is important to us!
When using this website the protection of your personal data is taken very seriously. Below you will learn about the collection, processing and use of your personal data when you visit these pages and use the services offered there.”
1. Information about personal data
(1) Personal data are the individual pieces of information that relate to an individual or that are suitable for establishing a link to a person, such as the name, mailing address, telephone number, email address, bank account information, etc. In some situations, personal data can be used to infer a person’s identity.
(2) The service provider pursuant to §13 German Broadcast Media Act (TMG) and the responsible body per the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR) is:
Richter-Helm BioLogics GmbH & Co. KG, Suhrenkamp 59, 22335 Hamburg
2. Data subject’s rights
In connection with our processing of your data, you have the following rights:
(1) Right to information per Article 15 GDPR about the processing of your personal data by us relating to: the purposes of the processing, the categories of processed data, recipients or categories of recipients, the period for which the personal data will be stored, or the criteria used to determine that period, right to request the rectification, erasure of personal data or the restriction of processing or to object to such processing, the right to lodge a complaint with a supervisory authority, any available information as to the source of the data, the existence of automated decision-making, and the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer to a third country or to international organisations;
(2) The right to without undue delay the rectification of inaccurate personal data or the right to have incomplete personal data completed pursuant to Article 16 GDPR;
(3) The right to the erasure of the stored personal data pursuant to Article 17 GDPR where the data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, where consent is withdrawn, and where there is no other legal ground for the processing, where an objection to the processing has been made and the data no longer may be processed pursuant to Article 21(1) or (2) GDPR, where the data have been unlawfully processed, where the data have to be erased for compliance with a legal obligation or where the data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR. This does not apply if processing is necessary to exercise the right of freedom of expression and information, to comply with a legal obligation or for reasons of public interest or for the establishment, exercise or defence of legal claims;
(4) The right to restriction of processing pursuant to Article 18 GDPR if you contest the accuracy of the data (and for a period necessary to verify the accuracy of the data), if the processing is unlawful, but you oppose the erasure of the data and request the restriction of their use instead, if we no longer need the data for the purposes of the processing, but you need the data for the establishment, exercise or defence of legal claims, or if you have objected to processing pursuant to Article 21(1) GDPR pending the verification whether our legitimate grounds override yours;
(5) The right to object to processing of your personal data pursuant to Article 21(2) GDPR (where data are processed for direct marketing purposes) or pursuant to Article 21(1) GDPR (where the processing is based on sentence 1, point (e) or (f) of Article 6(1) GDPR, for reasons arising from your particular situation, unless we have compelling legitimate grounds for the processing which override your interests, or the processing is used for the establishment, exercise or defence of legal claims). Please see number (23) below for additional information on the right to object;
(6) Right to data portability pursuant to Article 20 GDPR, i.e. to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to have the right to transmit those data to another controller;
(7) Right to withdraw your consent at any time pursuant to Article 7(3) GDPR. The result of the withdrawal will be that we will no longer able to perform data processing for the future starting at the point of the withdrawal. For more on this, see also number (24) below;
(8) Right to lodge a complaint with a supervisory authority per Article 77 GDPR. The supervisory authority with jurisdiction over us is listed in number (4) top. You have the right to lodge a complaint without prejudice to any other administrative or judicial remedy.
(9) Please send all requests for information, inquiries or objections to data processing via email to email@example.com or to the address given in section 1, paragraph 2.
3. Automated decision-making
Automated decision-making is not used here.
4. Supervisory authority
The address of the supervisory authority with jurisdiction over us is:
Unabhängiges Landeszentrum für Datenschutz [Independent State Centre for Data Protection] Schleswig-Holstein
Holstenstraße 98, 24103 Kiel
Tel.: +49 431 988-1200, Fax: +49 431 988-1223
5. Storage of access data
(1) Every time our website is accessed, the access data are saved in a log file on our provider’s server.
(2) This data record consists of, for example, your IP address, the date and time of the request, the name of the requested file, the transferred file size and the access status, a description of the web browser and operating system used, and the name of your internet service provider.
(3) These data are being collected for technical reasons. They are analysed solely for statistical purposes and without personal identification (number of visitors and page popularity). They are automatically erased after no more than 14 days.
6. Storage of personal data with informational use
(1) For the use of our website that is purely for informational purposes, i.e. when you do not log in or register to use the website or transfer information to us in any other way, we do not collect any personal data, with the exception of the data listed in 5.2, which your browser transmits to make it technically possible to visit the website.
(2) When you use our website “cookies” are stored on your computer. Cookies are small text files that are stored on your hard drive and are assigned to the browser you are using, which provide certain information to the body that sets the cookie (in this case, us). Cookies cannot run programs or transfer viruses to your computer. They serve only to help the Internet offer more user-friendly and effective experiences overall.
– Transient cookies (temporary)
– Persistent cookies (time-limited)
– Third-party cookies (from third parties)
– Flash cookies (permanent)
b) Transient cookies are automatically deleted when you close your browser. These include session cookies in particular, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser.
c) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete cookies in the security settings of your browser at any time.
d) You can configure your browser settings according to your wishes. You may decline the acceptance of third-party cookies or all cookies. However, we would like to point out that you may not be able to use all of the features of this website.
e) The Flash cookies used are not detected by your browser but by your Flash plug-in. These cookies store the required data regardless of your browser and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install a relevant add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/en/firefox/addon/betterprivacy/) or the Adobe Flash killer cookie for Google Chrome.
The legal basis for this type of data processing is point (f) of Article 6(1) GDPR. Our legitimate interests are that we use data processing to perform statistical analyses on the use of our website and we can optimise our website for users.
Use of Google Maps
7. Use of the features of our website
(1) Our website offers only its use for informational purposes.
8. Liability for content
The content on these pages was created with great care. However, we cannot make any warranties about the completeness or currentness of the content. As a service provider, we are responsible for our own content on this website under general law pursuant to Section 7(1) of the German Broadcast Media Act [TMG]. However, pursuant to Sections 8 to 10 of the TMG, we are not required as service providers to monitor information provided or stored by third parties or to investigate circumstances that suggest any unlawful activity. Obligations to remove or block the use of information under general law remain unaffected. Any liability in this respect, however, is only possible from the moment that knowledge of the specific violation of law is obtained. Upon notification of such violations, we will remove the content immediately.
9. Liability for links
Our web pages contain links to external third-party websites, over the content of which we have no control. We are therefore unable to accept any liability for the third-party content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible violations of the law at the time the links were created. No unlawful content was identified at the time the links were created. Permanent monitoring of the content of linked pages is not reasonable without concrete evidence of a violation of the law. Upon notification of violations, we will remove the links in question immediately.
10. Data security
We safeguard our website and other systems by employing appropriate technical and administrative measures against the loss, destruction, access, alteration or dissemination of your data by unauthorised persons. But despite regular monitoring, complete protection against all threats is not possible.
Our website uses the industry standard SSL (secure sockets layer) encryption. This ensures the confidentiality of your personal information over the Internet. You can tell if a transmission is encrypted by the closed lock symbol in your browser’s address bar.
11. Sharing of data
We will share your personal data with third parties only
- if you have expressly consented to this pursuant to point (a) of Article 6(1)(a) GDPR;
- if the data are being shared to fulfil contractual obligations pursuant to point (b) of Article 6(1) GDPR;
- if we are legally required to share the data within the meaning of point (c) of Article 6(1) GDPR;
- if sharing the data is in the public interest within the meaning of point (e) of Article 6(1) GDPR;
- if sharing the data is necessary within the meaning of point (f) of Article 6(1) GDPR to protect our legitimate interests or the legitimate interests of a third party, except where such interests are overridden by your interests which require protection of personal data.
12. Data categories
We process the following categories of data: master data (such as company, contact person if appl., address), communications data, contract data, accounts receivable data, if applicable payment and default information. See the above information for more on this.
13. Third-party recipients
In order to satisfactorily handle your issue, we may have to send your personal data to third-party recipients. Third-party recipients may be companies in the Helm Group, Gedeon Richter Group, our suppliers, shipping and logistics partners, trading partners and service providers.
14. Period for storing personal data
Your data will be stored by us as long as needed for the corresponding underlying reasons for the processing. Furthermore, we will store data only if we are legally obligated to do so, e.g. by a records retention requirement under law.
15. Information about the right to object
An objection to the processing of personal data concerning you, on the basis of point (e) of Article 6(1) (data product in the public interest) or of point (f) (data processing to safeguard legitimate interests on the basis of the weighing the interests) is possible at any time pursuant to Article 21 GDPR. If there is an objection, the personal data will no longer be processed unless compelling legitimate grounds for the processing have been demonstrated which override the interests, rights and freedoms of the data subject or the processing serves the establishment, exercise or defence of legal claims.
Please direct your objection to the email address firstname.lastname@example.org.
16. Information about the right to withdraw consent
If you have given us consent to process personal data, you can withdraw this consent at any time. Naturally, this also applies to consent given to us before 25 May 2018 (before the GDPR went into force). The withdrawal of consent is valid only the future. The legality of the processing is not removed by a withdrawal of consent. Please direct your withdrawal of consent by email to: email@example.com.
This data protection statement is dated 25 May 2018. It is the current, valid version of our data protection statement. Please note, however, that it may become necessary to revise this data protection policy from time to time due to actual or statutory changes.
18. Data protection officer
If you have any questions, please don’t hesitate to contact our data protection officer at:
Richter-Helm BioLogics GmbH & Co. KG / Richter-Helm BioTec GmbH & Co. KG
Data Protection Officer
or by email to: